Picking a Side without Picking a Fight

CREATE Better Solutions to Conflict in Business and in Life
Whether business or personal, the conflicts we deal with in our lives have at least 6 factors in common.
   Currency of some kind is being exchanged, and it's not always money.
   Reliability is an issue - can the other party be trusted?
   Energy is expended by the parties.
   Alternatives exist - otherwise, why bother to negotiate?
   Time pressure plays a role.
   Emotions influence all of the other factors.
In this program, Ed Riggins builds on 30 years of experience of being a paid negotiator to bring these 6 issues to life using real-world examples from his professional and personal experience. Attendees will leave with new tools that will help them to CREATE better solutions in times of conflict.

**THIS CLASS WILL TAKE PLACE VIRTUALLY VIA ZOOM**
Your class information and Zoom link will be sent to you after registration, prior to class.

Requirements for participating in a virtual class:

• Your device must have a video webcam, microphone, and speakers. (You are required to enable video so that we can monitor attendance.)
• You need to set up a free Zoom account prior to the class. (Your free 40-minute account will allow you easy access to our ZOOM Classroom account.)
• You are expected to attend the entire class session (except during the 15-minute break) just as if you were sitting in a classroom.